Rules and Regulations

RESERVATIONS:
Passengers must complete all our requirements for booking prior to booking their flights, including completing a booking form, waiver, and post-dated cheques for deposit.  International Flight reservation should be made as soon as possible after booking.  Please contact us for your registration forms.

DEPOSITS:
A deposit of CAD $600.00 deposit is required per person at time of booking. If booking is made within 30 days prior to the date of departure from Canada, then full payment is due.   Registration after December 31 may require passengers to pay additional fees due to price increase.
A service fee will apply to credit card payments : for fees or to pay by Visa please ask us for a link to our secure payment page.

BALANCE PAYMENTS:
Balance of payments must be received by Phoenix Art Workshop no later than 30 days prior to the date of departure from Canada. Failure to comply may result in the cancellation of the reservation and forfeiture of deposits received.
CANCELLATIONS: 50% of the Deposit fees will be forfeited for any cancellation after December 31 2014.  Thereafter, 60 days prior to departure 50% of the tour cost will be fortified for any cancellation,  29 days or less prior to departure 100% of total tour cost per person will be forfeited.
Rules and Regulations
*All cancellation notices must be received by Phoenix Art Workshop in writing.* After departure, any voluntary unused tour services or features, including hotel accommodations, ground transportation, domestic or international flights, and sightseeing tours, are neither refundable nor exchangeable.
PASSPORTS & VISAS A Visa is not required for Canadian and American travelers A valid passport is required for all travelers. Passports must be valid for at least 6 months after date of tour termination. (Passport and visa fees are NOT included in tour cost and are subject to additional charges).
INSURANCE:As a condition of traveling with Phoenix Art Workshop, travellers are required to purchase travel insurance to protect their tour arrangements against cancellation, medical, and other expenses. This will be the responsibility of individual travellers.
RESPONSIBILITIES:Phoenix Art acts only as intermediary for independent suppliers and other contractors providing transportation, accommodation, and other related travel services. Phoenix Art assumes no responsibility or liability for any injury, damage, loss, accident with any services resulting directly or indirectly from acts of God, strikes, war declared or undeclared, government regulations, thefts, failure of any means, discrepancies or changes over which it has no control. Any claims for refunds must be made in writing through the agent from whom the tour was purchased within 30 days after tour termination. Failure to provide Phoenix Art with notice in writing will preclude your right to claims against us.

 

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